eCommerce in danger

Choice in eCommerce eCommerce in Danger

Sector Inquiry Report


Preliminary report of the EU sector inquiry identifies practices on online restrictions.

The interim report of the e-commerce sector inquiry brings clarity on restrictions in online retailing

The fact remains that there are still serious barriers within the desired single market. READ IT HERE

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Payment Directive

Revised Directive on Payment Services poses barrier

Lesser customer convenience and rising costs for online sellers risk DSM across Europe

With the second Regulative Directive on Payment Services in the Internal Market (PSD2) which has been mandated by the European Banking Authority (EBA) and issued by the European Parliament in Nov 2015, consumers purchasing by using electronic payment methods with strongly authentication

No more will the payee check-out within one or two clicks but will undergo a long procedure of strong customer authentication processes which makes online shopping inconvenient.

The Facts

The Facts

eCommerce makes Europe competitive: in 2012, European online revenue of goods and services was €311.6 billion, up 19% and it is estimated that up to 2 million European jobs were created by the B2C eCommerce.*

Consumers want online shopping to be personal, global and mobile: mobile commerce revenues across Europe are expected to rise from €1.7 billion in 2011 to €19.2 billion in 2017.**

Platform bans specifically hurt small businesses and consumers: businesses lose the freedom to use efficient, profitable and popular online distribution channels and consumers lose choice and competitive prices.

* Ecommerce Europe Report 2013
** Forrester Research 2012